Research on Public Perception of Autonomous Driving Taxis Based on Web Text Analysis: A Case Study of Apollo Go in Wuhan
DOI:
https://doi.org/10.62051/bv6vhc71Keywords:
Public Perception; Apollo Go; Autonomous Taxi.Abstract
In the context of rapid artificial intelligence advancement, this study explores public perception of autonomous driving technology, exemplified by Baidu's " Apollo Go " autonomous driving taxis in Wuhan. Given the discrepancy between governmental/enterprise optimism and public skepticism, this research aims to analyze public sentiment and concerns towards autonomous vehicles to mitigate risks associated with AI adoption in intelligent driving. Utilizing web text analysis, 2,181 valid Weibo comments were collected and analyzed using ROST CM6 software. Results reveal that while 81.50% of the public expresses positive emotions, primarily driven by technological progress and service experience, significant concerns persist regarding safety (15.38% negative sentiment) and socio-economic impacts, such as potential job displacement. The study innovatively employs social media data for a nuanced understanding of public perception, providing valuable insights for policymakers and industry stakeholders to enhance autonomous vehicles social compatibility and facilitate its safe, orderly, and extensive deployment.
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